{
  "name": "skySupport - Enterprise Helpdesk",
  "short_name": "skySupport",
  "description": "Enterprise B2B helpdesk and support ticketing platform for healthcare and senior care",
  "start_url": "/",
  "scope": "/",
  "display": "standalone",
  "orientation": "any",
  "theme_color": "#0078d4",
  "background_color": "#ffffff",
  "categories": ["business", "productivity"],
  "icons": [
    {
      "src": "/favicon.ico",
      "sizes": "64x64 32x32 24x24 16x16",
      "type": "image/x-icon"
    },
    {
      "src": "/dist/img/skySupport-logo.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "any maskable"
    },
    {
      "src": "/dist/img/skySupport-logo-dark.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "any"
    }
  ],
  "screenshots": [
    {
      "src": "/screenshots/desktop.png",
      "sizes": "1280x720",
      "type": "image/png",
      "form_factor": "wide",
      "label": "skySupport desktop view"
    },
    {
      "src": "/screenshots/mobile.png",
      "sizes": "750x1334",
      "type": "image/png",
      "form_factor": "narrow",
      "label": "skySupport mobile view"
    }
  ],
  "shortcuts": [
    {
      "name": "Support Tickets",
      "short_name": "Tickets",
      "description": "View and manage support tickets",
      "url": "/support/tickets",
      "icons": [{ "src": "/dist/img/skySupport-logo.png", "sizes": "96x96" }]
    },
    {
      "name": "Knowledge Base",
      "short_name": "KB",
      "description": "Browse knowledge base articles",
      "url": "/support/knowledge-base",
      "icons": [{ "src": "/dist/img/skySupport-logo.png", "sizes": "96x96" }]
    }
  ],
  "prefer_related_applications": false,
  "launch_handler": {
    "client_mode": "navigate-existing"
  }
}